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Windows Support Alert scam

“Windows Support Alert” is another fake error message. As with most fake errors, Windows Support Alert is also displayed by a malicious website that users often visit inadvertently – they are redirected by various potentially unwanted programs (PUPs). 

The “Windows Support Alert” error states that the system has detected unusual activity that poses a threat to users’ personal data. In addition, this error encourages users to report this activity to a ‘technical centre’ via the telephone number “+1-855-393-4537“. Bear in mind, however, that “Windows Support Alert” is a scam. Cyber criminals attempt to trick users into calling the telephone number. They are then offered technical services for which they obviously have to pay. “Windows Support Alert” is fake – technical support is not required. Many users end up paying for nothing. Furthermore, these self-proclaimed “certified technicians” often request remote access to users’ computers. They do this to install malware and change system settings, and then claim to “detect” additional issues and offer further help for an extra fee. For these reasons, ignore “Windows Support Alert”.

NameWindows Support Alert” virus
Threat TypeAdware, Unwanted ads, Pop-up Virus
SymptomsSeeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methodsDeceptive pop-up ads, free software installers (bundling), fake flash player installers.
DamageDecreased computer performance, browser tracking – privacy issues, possible additional malware infections.

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